"We now have a virtual training team which gives us the flexibility to respond to the peaks and troughs in demand for training." Orange |
Strategic Learning Diagnostic
Continuous Improvement ModelKnowledgePool's Continuous Improvement Model applies our experience of delivering cost savings and efficiencies through managed learning services, together with our expertise in learning analytics. We collect key data from the learning operation and use the model to calculate a balanced scorecard of KPIs which indicate the 'health' of the learning operation. The results of the KPI scores form the input to an improvement plan. Recalculation of the KPIs at regular intervals allows the measurement of service improvements over time. |
KnowledgePool's 'Strategic Learning Diagnostic' offers an independent and confidential assessment of the efficiency and effectiveness of your organisation's learning operation. It benchmarks the results against best practice. Aimed particularly at large organisations, the audit is undertaken on-site by a KnowledgePool learning strategist, as either a one-day 'essential' or a two-day 'comprehensive' assignment.
KnowledgePool uses its proprietary Continuous Improvement Model to collect and analyse key training metrics. This model has evolved out of KnowledgePool's long experience of delivering managed learning services to large organisations. The results are benchmarked against best practice, as defined by government statistics, leading training bodies and KnowledgePool's own research.
Benefits
The strategic learning diagnostic allows you to:
- understand the strengths and weaknesses of your L&D operation
- benchmark your performance against independent measures
- identify areas for realistic cost savings, and the size of those savings
- identify and prioritise an action plan for improvements to the L&D operation.
Sample Outcomes
Using KnowledgePool's Continuous Improvement Model, the following recommendations have been made:
- We showed an international insurance organisation how they could reduce their total cost of learning by 38%.
- We demonstrated to an IT company how 40% of their training administration workload was attributable to avoidable rework.
- Using our model we formulated a plan for a major financial institution which would increase their fill rates for closed training events by 20% and reduce third party costs by £400k. We are now delivering those savings through a managed service arrangement
