"We now have a virtual training team which gives us the flexibility to respond to the peaks and troughs in demand for training." Orange |
Training Administration
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Did you know?KnowledgePool's customer services team administer the delivery of 160,000 delegate days of training a year. That means our learning advisors, based in our Bracknell shared service centre, handle 100,000 bookings a year (400 each day), made with 600 supplier companies and 200 individual associates. And that includes training on everything from ACCA to UNIX, Assertiveness to Time Management, Cycling Proficiency to Russian Language Training. |
Administering training for a large workforce is complex and time-consuming. We help you improve efficiency, control costs and automate processes involved in the administration of training. This could be on an ongoing basis or for a specific programme.
We Offer
- Our unique LiveBooker technology and a team of experienced training professionals.
You Get
- Access to skilled learning advisors to help with advice on learning paths, certification tracks and any unusual learning and development requests.
- Online catalogue, containing all of your learning interventions from all your suppliers, including your own in-house events, with search facility.
- Automated booking, including customised payments and authorisation to match your business process.
- Automated invitations: invaluable for coordinating the booking of large numbers of staff onto a schedule of events as part of a managed training programme (such as graduate inductions or change programmes).
- Automated post-course evaluations: on completion of the learning, evaluations are automatically triggered, based on the delegate and course information captured during the booking process.
Benefits to you
- Drastic reduction in the costs associated with finding the right learning and making bookings.
- Staff and line managers are more able to make informed decisions about which course, e-learning, or open learning to choose. This in turn leads to more targeted learning, happier learners and more efficient L&D spend.
- Greater control over L&D spend. High integrity management intelligence about which courses, which suppliers, which departments are placing bookings.
